Shipping policy

Shipping options, delivery estimates, and any shipping charges are shown at checkout before payment. Please review the checkout page carefully before placing your order.

Processing time

Orders are processed after payment confirmation. Processing time can vary by product and shipping destination.

Delivery time

Delivery time depends on the destination country, carrier, customs processing, and local delivery conditions. If you need an item by a specific date, please contact us before ordering so we can check whether the timing is realistic.

Tracking

When tracking is available, tracking information will be provided after the order ships.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees according to the destination country's rules. These charges, when applicable, are the buyer's responsibility unless stated otherwise at checkout.

Order issues

If your order appears delayed, damaged, incomplete, or incorrect, please contact us with your order number, product name, shipping country, and photos if relevant.